![]() ![]() SecurityĪfter everything is said and done, it is time to find out the final verdict. Since Rocket.Chat offers more security options, it’s the champion of this round. It encrypts data at rest as well as in transit. Slack also puts a lot of effort into protecting your data. Since both apps offer good file sharing and storage options, in this category, we have a tie. Rocket.Chat, on the other hand, uses external storage. GDPR, HIPAA, FINRA, FedRAMP compliances Furthermore, the most affordable Mattermost paid plan (10 monthly per user) offers you an impressive 250GB of storage.They promise full data privacy and let you have complete ownership of your data. Rocket.Chat cares a lot about your data security. Because of that, you shouldn’t take security options (or lack thereof) lightly. Protecting your data is crucial, especially if you’re a business. With Business+, you also get a 4-hour response time and 99.99% guaranteed uptime.Įnterprise Grid offers, on top of all the things mentioned above, tailored support with a designated account and customer success team.īecause of all the advanced options it offers, we have to give this point to Slack. The Pro plan offers 24/7 priority support too. With the Free plan, you have the following at your disposal: Dedicated CSM (with additional Support packages). ![]() 30-minute or 2-hour high priority tickets (with additional Support packages).Phone & email support (with additional Support packages).With the Enterprise plan, you get even more support: Rocket.Chat offers a lot of support options. You’ve guessed it - Slack is the winner of this round. DevOps software - such as Jira, BitBucket, Bamboo, Confluence, and GitLab.Social media and chat apps - from SMS and email to Telegram, WhatsApp, Live Chat, Twitter, Messenger, etc.CRM and Productivity apps - like HubSpot, Salesforce, Dropbox, and Search.Communication apps - like Jitsi, Zoom, Webex, Slack, and MS Teams.Rocket.Chat supports more than 100 integrations in 26 different categories. That’s why the more integrations the app offers - the better. And, for efficient and uninterrupted workflow, it helps if those apps and tools are connected. ![]() When you’re working on a project, you often have to use many different apps and tools. Since Slack has more file sharing and storage options, it wins this round. Slack lets you share all kinds of files of up to 1GB in size - images, videos, audio files, PDF files, etc.ĭifferent plans get you different storage options: – Free: 5GB storage for the entire workspace Here’s a side-by-side overview of the apps’ main features. Moreover, this app allows you to extend and customize your workspace with custom apps, open APIs, powerful plugins, and webhooks. You can also create a custom messaging experience by integrating and white-labeling Rocket.Chat components and enterprise features. It lets you communicate and collaborate with coworkers, other companies, customers, and communities.
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